Blackberry Torch 9800 long term review

English: BlackBerry Torch opened (Photo credit: Wikipedia)

It has been a year of owning a Blackberry torch 9800, so I thought I would do a long term review of my thoughts about it. I have not been overly in awe of Blackberry, I was expecting something more from it but it just hasn’t delivered that knockout punch that would sell me as a brand ambassador for Blackberry.

As much as I am not overly impressed by Blackberry neither am I disappointed. The phone has done its job without any incident or faults in the last year. The much debated battery is actually very good, surprisingly, I can go about three days with lots of use out of it on a single charge. Typical usage for me includes phone calls, e-mails, browsing, Bluetooth wireless car-kit when driving, making occasional use of wi-fi networking in offices, so I use my phone for almost all of its capabilities.

The outage experienced last year by RIM did affect me, Blackberry messenger messages didn’t go through and browsing was painfully slow but for the 2-3 days it affected me, I could still phone people and just used my laptop for everything else, yes laptops still are useful.

Phone wise, I am content to bordering on happy with it. A good friend is still clinging to his Nokia and often his phone gives him some minor issues and freezes up on him, mine I think has frozen on me maybe four times. Where the Nokia is better and far superior is not so much the phone but in the Ovi suite. Blackberry Desktop Manager is dismal at best.

I don’t know why Blackberry even made such a useless piece of software. It looks and feels very much an afterthought almost like “...well Nokia and Apple have desktop software I guess we should do as well.” I wrote a blog post about a couple things to make Blackberry better and from almost a year ago to today and a couple of versions of desktop software later, it is still pathetic.

With Ovi suite you almost have full access to your phone. With Blackberry you can back it up and browse some files. I want to be able to use BBM through my pc, send sms’s, update my contacts and more but this is just not possible. Don’t even get me started on the maps, this also seems to be a case of our competitors have it so let us put a map system on as well.

Where the phone is great and is well beyond the iPhones, Nokia and Androids of this world is its e-mail support and BBM. Yes iPhones, Nokia and Android have good clients and their own chat applications but on this front Blackberry still comes out tops.

The Appworld is not vast and although I have not paid for an app and only downloaded the odd free one it is adequate for your average user. Apart from missing Angry Birds there are similar apps available to Blackberry as there are on other devices. It is also good to note that Blackberry was originally designed for the corporate market and was focused there for a long time before becoming consumer focused.

Another point I have to add is the fact that whilst Blackberry is certainly not indestructible they can endure a fall to the ground and even a kick, unlike certain Apple products that will crack and shatter and leave you with tiny glass shards in your hands if it takes a fall of anything higher than 5cm.

Something that does bother me often and this is not directly a Blackberry fault but more a fault on my service provider. The phone continuously operates on EDGE, there are random spots where I can get 3G signal but these areas feel like they are microscopic as moving the phone a few centimetres away results to reverting back to EDGE again.

In a nutshell, I am happy with the Blackberry a year down the line. I am still not 100% sold on it and will certainly look at other phones when I am due to upgrade but that does not mean I am not get another Blackberry.

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Majority Rules, should it?

"Majority rules" is oftened heard in group discussions on plans of action whether in the business environment or social interactions with friends and family. Unfortunately for the person in the minority they will normally hear something like "sorry for you.." and life goes on.

Now in most cases "majority rules" works simply due to the majority of the group generally wanting the same thing. What if however you are the sole person that knows what you are saying or trying to convince others to do is 100% undeniably correct yet the majority do not see it.

Should the majority really rule in all situations? If you had two experts that had a solution to a unique problem yet the majority want to do something else that may work out in the short term but not for the long term why would people go with the majority and not the sure fix. Surely in some instances it makes more sense to give those in the minority more leverage to change a situation.

Obviously this makes sense if those in the minority are providing sensible solutions and are not in fact part of the problem. If things are also being done properly those in minority should also have had their say in swaying the groups opinion to becoming the majority. But there-in the cycle starts again.

Just something to think about.

7 things to Make Blackberry better

Since I got the Blackberry Torch 9800 I have been wondering how it could be better. The phone works well and to date I have no complaints. However there are those little things that you notice over time that would be nice to have when you compare it to other phones and manufacturers.

My 7 things that I hope Blackberry introduce that would make it even better.

1. Improve the Blackberry Desktop Manager software
2. More apps in the App World
3. Improve the usability of Blackberry Maps
4. Voice guided navigation as standard with Blackberry Maps and not through an app
5. Bright, colourful icons
6. E-mail subject lines to scroll (so you don't need to open the e-mail)
7. Get the headset to ring when a phone call comes through

My first improvement would be to completely overhaul the Blackberry Desktop Manager software. Apart from making backups and copying folders across there really is not much more to be done with the software. Ok, you can you application maintenance as well but when you compare it to the likes of say Nokia Ovi suite, BB desktop manager is found wanting in just about all areas.

It would be great to have better access to your device, like being able to view your contacts on the physical phone, read and delete text messages with ease. Even integrate the Blackberry App World into the software to make purchasing apps that little bit easier.

Talking of the App world, when is it going to grow into the size of the Android, Apple and Ovi stores? Also why is not possible to get apps like "Angry Birds" for example. Blackberry needs to do more to get better apps onto the market.

Blackberry Maps appears to be something that RIM just added because others had it. Maps offers navigation but it is difficult to drive and constantly look at your phone for the turn-by-turn navigation and then realise you need to have manually moved the navigation checkpoint on after each point. Bring on free voice guided navigation. There are voice guided navigation apps in the App world but if another brand can do this why can't RIM.

Something that would be nice is nicer looking icons, where is the colour? The icons are boring, functional yes, but boring as hell to look at everyday. I am sure there is probably an app or something for this but surely as a default package you could add some choices.

When accessing the strong point of the Blackberry, e-Mail, something that would be nice is have the subject line scroll so you do not need to open the mail to remind yourself what it is about. This would save time due to peoples poor e-mail etiquette.

The last thing that I believe would make Blackberry that much better is something that seems small and obvious yet RIM have not implemented. When you have the headset plugged in, make sure the phone rings in the headset. This is very annoying when driving along with your headset on and the phone rings and you do not know it is even ringing.

Let me know what you think would make the BlackBerry devices better.

FNB Smartphone App for Blackberry

FNB has launched a South African first, a smartphone and tablet banking application (App). The good thing going for it immediately is that it is free (for now). It is available for registered FNB online banking customers who have a compatible Android, Apple or Blackberry smartphone or tablet device. Symbian device support is coming soon.

As stated on the FNB website:

The FNB Banking App allows you to view your account list and balances, transfer funds, make payments and get detailed transactional history.

The FNB Banking App also brings you additional value added benefits like the ability to access a FNB directory and make free calls to any FNB Call Centre. You can also locate FNB branches and ATMs on a map using Location-based Services.

My first impressions of the FNB app have been good. The Blackberry App world allows for an easy installation of the app. On your side all you need to do is provide your banking username on the app and then login to FNB online banking and link your phone with the site. Once done you login to the App on your phone and access all the content and functions mentioned above.

When starting the app on the Blackberry Torch there is a little delay in opening but there is a decent splash screen and you are welcome to a nice slick and simple to use menu. All the buttons are self explanatory and the interface makes navigation very easy.

On the down side, the app is a little sluggish in changing screens and did make my Blackberry hang upon accessing the app the third time round. The phone did recover without any issues and use of the app continued. Given that I have not used the app all to much yet, my first impression of the app is that it is very good but only time will tell.